Question 1

How long does a boiler installation take?

Accepted Answer

A typical residential boiler installation takes 1-3 days depending on the complexity. Simple replacements may be completed in a day, while new installations with extensive piping work can take 2-3 days. Commercial projects vary based on size and scope.

Question 2

How do I choose the right boiler size?

Accepted Answer

Boiler sizing requires a professional heat-loss calculation that considers your home's square footage, insulation, windows, climate zone, and heating distribution type. Our technicians perform detailed load calculations to ensure proper sizing for optimal efficiency and comfort.

Question 3

Can you replace a boiler in a condo or strata building?

Accepted Answer

Yes, we regularly work with strata corporations and condo buildings. We coordinate with property managers, present to strata councils, and ensure all work meets building requirements and bylaws. We're experienced with the unique challenges of multi-unit installations.

Question 4

Are permits included in the installation cost?

Accepted Answer

Yes, we handle all permit applications and inspections as part of our installation service. Our quotes include permit fees, and we ensure all work meets BC Building Code and local municipal requirements.

Question 5

Can I upgrade from a furnace to a boiler system?

Accepted Answer

Yes, but it requires significant changes since boilers use water distribution (hydronic) instead of forced air. You'll need new piping, radiators or in-floor tubing, and distribution equipment. We can assess your property and provide a detailed conversion plan.

Question 6

What's the difference between gas, combi, and condensing boilers?

Accepted Answer

Gas boilers burn natural gas for heat. Condensing boilers are high-efficiency units (90-98%) that capture exhaust heat. Combi boilers provide both space heating and domestic hot water in one unit. Most modern boilers are both gas-fired and condensing for maximum efficiency.

Question 7

Can boilers work with radiant floor heating?

Accepted Answer

Yes, boilers are ideal for radiant floor heating. Hydronic radiant systems circulate hot water through tubing beneath your floors, providing even, comfortable heat. This is actually the most efficient application for boiler systems.

Question 8

Do I need a separate hot water tank with a boiler?

Accepted Answer

It depends. Traditional boilers for space heating only require a separate hot water heater. Combi boilers provide both heating and hot water without a tank. You can also add an indirect water heater tank that uses your boiler for domestic hot water.

Question 9

What is a modulating boiler?

Accepted Answer

A modulating boiler adjusts its heating output to match demand, rather than just turning on/off. This provides more consistent temperatures, better efficiency, and longer equipment life. Most premium condensing boilers feature modulating technology.

Question 10

How much does a new boiler installation cost?

Accepted Answer

Residential boiler installations typically range from $6,000-$15,000+ depending on the boiler type, size, complexity of installation, and whether new piping is required. We provide fixed-price quotes after assessing your specific situation.

Question 11

Are there rebates available for high-efficiency boilers in BC?

Accepted Answer

Yes, BC Hydro and FortisBC offer rebates for high-efficiency heating equipment. Condensing boilers with 95%+ AFUE typically qualify for $1,000-$2,000 in rebates. We can help you navigate available incentives and handle rebate applications.

Question 12

Is a boiler more expensive to operate than a furnace?

Accepted Answer

Not necessarily. High-efficiency condensing boilers (95%+) can be more efficient than standard furnaces. Operating costs depend on fuel type, equipment efficiency, home insulation, and usage patterns. Hydronic systems often provide better comfort at lower temperatures.

Question 13

What warranty comes with a new boiler?

Accepted Answer

Manufacturer warranties vary by brand but typically include 10-15 year heat exchanger warranties and 2-5 year parts warranties. We register all warranties and provide documentation. Our installation workmanship is also warranted.

Question 14

What is the lifespan of a new boiler?

Accepted Answer

A properly installed and maintained boiler typically lasts 15-25 years. Premium brands with quality installation and annual maintenance often exceed 20 years. Condensing boilers, being newer technology, have proven reliability of 15-20 years with proper care.

Question 15

How often should a boiler be serviced?

Accepted Answer

Annual maintenance is recommended. This includes cleaning, combustion analysis, safety testing, and component inspection. Regular service prevents breakdowns, maintains efficiency, and extends equipment life. Many manufacturers require annual service to maintain warranty coverage.

Question 16

What are signs that my boiler needs replacement?

Accepted Answer

Consider replacement if your boiler is 15+ years old, requires frequent repairs, has rising energy bills, produces uneven heating, makes unusual noises, or shows signs of corrosion. An efficiency upgrade can pay for itself through energy savings.

Question 17

Can you service boilers you didn't install?

Accepted Answer

While we focus on installations and replacements rather than routine service, we can assess any boiler system and recommend whether repair or replacement is more cost-effective. For ongoing service, we can refer you to trusted maintenance providers.

Question 18

What are the venting requirements for condensing boilers?

Accepted Answer

Condensing boilers require PVC or CPVC venting (not metal) due to acidic condensate. Venting can be direct-vent (through an exterior wall) or through the roof. Condensate must drain to a floor drain or condensate pump. We handle all venting during installation.

Question 19

Can I zone my heating system with a boiler?

Accepted Answer

Yes, boiler systems are excellent for multi-zone heating. We can install zone valves and thermostats to control different areas independently. This allows customized comfort and energy savings by not heating unused spaces.

Question 20

What's the difference between cast iron and stainless steel boilers?

Accepted Answer

Cast iron boilers are traditional, heavy, durable, and long-lasting but less efficient. Stainless steel boilers (used in condensing units) are lighter, more efficient, faster to heat up, but require proper water treatment. Most new installations use stainless steel condensing technology.

Question 21

Do boilers work during power outages?

Accepted Answer

Most modern boilers require electricity for controls, igniters, and pumps, so they won't operate during outages. However, battery backup systems or generators can keep them running. The boiler itself doesn't need power, but its components do.

Question 22

Will I have heat during the installation?

Accepted Answer

Installation typically requires a day without heat, though we work as efficiently as possible. We schedule installations considering weather and can often complete work in a single day for replacements. We'll discuss timing to minimize inconvenience.

Question 23

What preparation is needed before installation?

Accepted Answer

We need clear access to the mechanical room and installation area. Remove any stored items near the boiler. Ensure someone 18+ is home during installation. We'll cover floors and clean up after completion. Detailed prep instructions are provided before installation day.

Question 24

Do you remove the old boiler?

Accepted Answer

Yes, old boiler removal and disposal are included in our installation service. We disconnect, remove, and properly dispose of old equipment according to environmental regulations. The area is left clean and ready for your new system.

Question 25

How do I schedule a boiler installation quote?

Accepted Answer

Call us at 778-909-5731 or use our contact form. We'll schedule an on-site assessment to evaluate your heating needs, discuss options, and provide a detailed written quote. No obligation, and quotes are free.

Frequently Asked Questions

Installation & Replacement

Boiler Types & Technology

Costs & Rebates

Maintenance & Lifespan

Technical Questions

Installation Process

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